Refund Policy – Subscriptions
Since the website offers non-tangible, irrevocable digital goods, we ONLY provide limited refunds after the membership is purchased, which you...
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Subscriptions & Billing
Subscription and billing information about your account.
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May I share my license / subscription with others?
Your subscription is only valid for your business/office and only valid PER LOCATION. Meaning if you have more than one... -
Can I pause my membership?
Unfortunately at this time pausing your membership is not an option. We do not have a timeline when this might... -
How do I cancel my subscription?
You can cancel your membership at any time, please log into your account under “My Account” in your dashboard. Select... -
Where do I access my invoices / payments?
Once you are logged in please go to “my account”. You will then see subscriptions. Under subscriptions all payments and... -
How to I change my credit card payment method?
If you’d like to change your credit card / payment method, simply login to your account. Click My Account Then... -
How long can I access downloads?
You can access your downloads from your account for a maximum of 6 months. Meaning you can re-download what you... -
Do you sell access to just the content library if you don’t have our industry yet?
At the present time, we do not. We don’t anticipate opening up the content library to individual purchases outside our... -
Can I download unlimited items from the content library?
Yes, you can on any package. In the event you cancel your subscription you will no longer have access OR...
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